We accept returns when it is shipped back within 30 days of the ship date. and refunds will be given once we receive the product back minus the cost of shipping.
The customer is responsible for return shipping.
It may take up to 7 business days for the refund to show up on your statement once it is processed and you will receive email confirmation of the refund once it is processed.
Please email us at firstname.lastname@example.org with "return" and your Order # in the subject line so we can authorize your return for a refund.
Certain products like the $195 Banish Starter Kit cannot be returned for a refund since it is discounted as a final sale item, however all the other products except for that bundle qualify for our return policy.
Your refund will be processed based on what you paid in your original order to your original payment method.
Free items or items that were received as promotion must be returned back for a full refund, otherwise you'll be charged for the full retail price of free promotional items.